STRATA ART SUPPORT

How can we help?

Tell us what happened. A real person from our support team reads every request and replies within 24 hours.

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1What went wrong?

Order numberFind it in your order confirmation SMS or email

Mobile number used for the orderWe match it with your order

Your name (optional)

EmailWe reply to this email

What happened?0/2000 characters

Add photos — Up to 6 · the parcel, the label and the poster help most

＋ Add photos

Photos cannot be attached automatically to an email draft. If selected, attach them to the email before sending.

No photos selected

By sending, you agree that our support team may contact you on this phone number or email about this request.

Where do I find my order number?

Look for the order confirmation SMS or email. The order number is usually shown near the top of the confirmation.

Which photos should I add?

Photos of the outer parcel, shipping label and poster help us understand the issue and resolve it faster.

I placed two orders. Do I send two requests?

Yes. Send one request for each order number so we can review and resolve each order accurately.